PRIVACY POLICY

1. Privacy-First Design

Lowen Play Games Hub is built with your privacy as a core principle. We are committed to being transparent about what data we collect, why we collect it, and how it is used. Our app is designed to provide an engaging social casino experience while respecting your personal information.

2. Information We Collect

When you use Lowen Play Games Hub, we may collect the following types of information:

• Usage Data: Information about how you interact with the app, including game sessions played, features accessed, and time spent in the app.
• Device Information: Device type, operating system version, and unique device identifiers necessary for app functionality.
• Local Storage Data: Game progress, preferences, daily streak data, currency balances, and achievement status stored locally on your device.
• Profile Information: Display name and avatar/frame selections you choose within the app.

We do not collect sensitive personal information such as real names, addresses, financial details, or government-issued identification.

3. How We Use Your Information

Any information collected is used solely to:

• Provide and improve the core functionality of the app
• Maintain your game progress, rewards, and preferences
• Deliver daily rewards, streak tracking, and achievement systems
• Analyze usage patterns to improve app performance and user experience
• Ensure compliance with our age verification requirements

We do not use your data for targeted advertising, profiling, or any commercial purpose beyond operating the app.

4. Data Storage and Security

Your gameplay data, preferences, and progress are stored locally on your device using secure local storage mechanisms (SharedPreferences and Hive). This data remains under your control. Where data is transmitted to our backend (Supabase), it is protected using industry-standard encryption in transit and at rest.

We implement appropriate technical and organizational measures to protect your information against unauthorized access, alteration, disclosure, or destruction.

5. Third-Party Services

Lowen Play Games Hub uses the following third-party services to operate:

• Supabase: Our backend infrastructure for the game catalog and asset storage. Supabase processes data in accordance with their own privacy policy.

We do not integrate third-party advertising networks, social media trackers, or analytics platforms that collect personal data for commercial purposes beyond app operation.

6. No Real-Money Transactions

Lowen Play Games Hub is a free-to-play social casino application. No real money is wagered, won, or lost. We do not process any financial transactions, and we do not collect payment information of any kind. All in-app currencies (Coins and Diamonds) are virtual and have no real-world monetary value.

7. Age Requirements

Lowen Play Games Hub is intended for users aged 18 and older. We include an age verification gate on first launch. We do not knowingly collect information from users under the age of 18. If you believe a minor has provided information through our app, please contact us immediately at contact@lowenplaycasinoclub.com.

8. Your Rights

Depending on your jurisdiction, you may have rights regarding your personal data, including the right to access, correct, or delete your information. Since most data is stored locally on your device, you can clear app data at any time through your device settings. For any data held on our servers, please contact us at contact@lowenplaycasinoclub.com.

9. Data Retention

Local data persists on your device until you uninstall the app or clear app data. Server-side data (game catalog, assets) is retained as long as necessary to operate the service. We do not retain personal user data beyond what is required for app functionality.

10. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable law. Any updates will be reflected in the latest version of the app or on this page with a revised effective date. Continued use of the app after an update constitutes acceptance of the revised policy.

11. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or your personal data, please contact us: